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July 22, 2018
Dubai, United Arab Emirates: Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan in Dubai, Sharjah and the Northern Emirates, is proud to reveal that its Service Advisor and Parts Executive enjoyed dominant wins across the board during the Nissan Middle East Regional Skills Contest, underpinning the company’s stringent customer care and service standards.
Ganesh Nair was awarded the gold medal for Nissan Service Advisor Excellency Competency Awards (NISAC) and also received recognition for all 3 categories — Best in Vehicle Receiving, Best in Telephone Handling, and Best in Delivery. While the gold was awarded to Yezdi Kheshwalla for Nissan Parts Executive Competency Award (NIPEC) where he was also recognized as Best in Telephone Handling category. Their wins are reflective of the company’s diligence to enhance the customer journey and experience and providing the highest level of customer satisfaction in service and parts across the GCC.
Sharad Dubey, Director of Aftersales at Arabian Automobiles, commented: “Taking part in this contest and gaining these wins is yet another badge of pride for us that emphasizes our commitment to quality to exceed customer expectations and ensure their satisfaction. We are grateful for the efforts of the team in helping us achieve our mission of being the pinnacle in customer service within the region, and would like to thank the winners for granting the company yet another vote of confidence due to their contributions in maintaining customer happiness.”
The event recognised and award Nissan Frontline Brand Ambassadors from its National Sales Companies (NSCs) across the Middle East, by evaluating their competence and skills during the contest. Once again, Arabian Automobiles has established itself as the brand of choice for its incredible service, its focus on customer requirements and delivered value and promises to ensure high customer satisfaction while consistently maintaining business growth.